This is one of the best articles (practical strategic examples) I have read about AI, especially as it relates to law firms / professional services firms and knowledge management for collaboration and business development (experience management). And it comes from the Godfather of knowledge management - Tom Davenport.

In this Harvard article, his examples from Morgan Stanley are insightful, especially "golden questions." A collaborative cross-silo team and the BD knowledge manager (in charge of the experience management program) could easily identify the golden questions in their law firm.